The New Hanover County Emergency Information site is your best source for timely and accurate information when emergency conditions exist in New Hanover County.  This site will be updated in the case of an emergency situation that affects residents of New Hanover County, North Carolina.

You may also see this site referenced as the New Hanover County Joint Information Center (JIC) site.  The JIC is a collaboration between local emergency management partner organizations designed to keep you informed before, during and after emergencies.

  • Who to call?

    Emergency
    9-1-1

    Public Information
    (910) 798-6800 - English
    (910) 798-6808 - Espanol

    Duke Energy
    (800) 419-6356

    CFPUA Water/Sewer Emergencies
    (910) 332-6565

    UNCW Emergency Info
    (910) 962-391
    (888) 657-5751

    CFCC Emergency Info
    (877) 799-232

    *Public Information Lines are only staffed during activated emergencies.